Privacy Policy
Placeholder — final wording to be confirmed with a qualified adviser before launch.
1. Who we are
Ceren Health ("we", "us", "our") is a private health, skin, hair and wellness clinic based in Manchester. This policy explains how we collect, use and protect personal information, including special category health data, in line with UK GDPR and the Data Protection Act 2018.
2. Information we collect
- Contact details you provide via our enquiry form or booking process
- Relevant health information you share at consultation
- Records of appointments, treatments and communications
3. How we use your information
To assess suitability for treatment, provide care safely, maintain clinical records, and respond to enquiries. We do not use health information for marketing purposes.
4. Sharing your information
We do not sell personal information. Information may be shared with other healthcare professionals where appropriate for referral or continuity of care, with your knowledge.
5. Your rights
You have the right to access, correct, or request deletion of your personal information, subject to our clinical record-keeping obligations. Contact us at hello@cerenhealth.co.uk to exercise these rights.
6. Data retention
Clinical records are retained in line with applicable professional and regulatory guidance.
7. Contact
Questions about this policy can be sent to hello@cerenhealth.co.uk.